Refund policy
7-Day Replacement Policy
If you receive a defective, damaged, or incorrect electronic item, you may request a replacement within 7 days of delivery.
- The product must be unused, with all original accessories, manuals, and packaging intact.
- Any signs of physical damage, tampering, or missing items may void the replacement.
- Replacement is subject to inspection and approval by our team.
Important: Products damaged due to misuse (water, drops, voltage issues, etc.) are not eligible for replacement.
5-Year Warranty
Selected electronic products come with a 5-year warranty covering manufacturing defects under normal use.
- This warranty does not cover physical damage, liquid damage, burns, or unauthorized repairs.
- Customers may need to send the product to our service center for inspection.
- Repair or replacement will be provided based on the issue.
Return & Refund Policy
- Returns are only accepted for defective or incorrect items.
- Refunds are processed if replacement is not available.
- Approved refunds will be issued within 7–10 business days via the original payment method.
- Delivery or shipping charges are non-refundable.
Warranty Claim Process
To claim warranty or request a replacement/refund:
- Contact our support team with your order number.
- Share clear images or videos of the issue.
- Our team will guide you through the next steps.
We aim to ensure a smooth and hassle-free experience for all our customers.